• Can I pick a delivery time and day?

    In the checkout section of our website you can choose your delivery time & day from a drop down menu.

    Delivery Times you can specify are:
    Standard delivery between 8:ooam and 6:00pm
    Morning delivery (before 1pm) £10.00 charge
    Afternoon delivery (after 12pm) £10.00 charge.

    Delivery Days are:
    Standard delivery Tuesday through to Friday.
    Saturday delivery £30 charge.

    To get round this some of our customers choose a Friday delivery so the goods are there for the weekend.

     

    TURF CARE
    Please remember that turf needs to be layed A.S.A.P. especially in warm weather. 

  • Does the price include delivery and VAT?

    Yes, the price quoted includes VAT and delivery to your address.

  • How much is delivery?

    All of our prices include delivery.
    Delivery costs are calculated on quantity, postcode area, type of turf or topsoil together with the weight of the items.

  • Where are you based?

    We are based in Otley, West Yorkshire.
    We deliver nationwide using a haulage network with delivery depots covering the whole of mainland Britain.

    Goods cannot be collected from our base location.

  • Do I have to be in when the delivery is made?

    We can arrange for the delivery to be left without a signature this does have to be arranged well in advance of the delivery.

    Goods cannot be left on the roadside.

  • What size wagon do you deliver on?

    Deliveries are made on an 18 tonne delivery vehicle.

    Generally, if a refuse truck can gain access down your road then the courier can.

    If you are concerned about access please give our team a call to discuss it further.

  • Do you deliver on Saturdays?

    Yes deliveries can be arranged for Saturday, however this entails a £30 surcharge.

    To get round this some of our customers choose a Friday delivery so the goods are there for the weekend.

     

    TURF CARE
    Please remember that turf needs to be layed A.S.A.P. especially in warm weather. 

  • Do you have a minimum order quantity?

    Yes, the minimum order quantity for turf is 10 square metres.

    Minimum quantity for topsoil or compost is one bulk bag.

  • When is the best time to lay turf?

    It is best to lay turf in the Autumn or Spring, when it is not too hot and not too cold.

    Turf can be laid in the Winter, but it will take longer for the roots to grow into the soil.

    You can lay turf in the summer but the turf must be laid the same day and watered on a more regular basis.

  • Do I need to use top soil underneath my turf?

    If your soil is of poor quality your new lawn will benefit from being layed on some fresh topsoil.
    If your ground is uneven it will also benefit from some more soil being placed down.

    Our Turfing Top Soil is available for delivery with your turf . Buy it here Turfing Top Soil.

  • How is the turf delivered?

    We deliver the turf to the kerbside of the address, using a tail-lift wagon.

    We do not deliver by hiab vehicle so we cannot lift loads over walls, hedges or fence.

     The delivery needs to be made to a flat, hard standing area. Let us know if you think there may be potential access problems.

  • Do you provide a laying service or can you recommend a landscaper?

    We do not provide a laying service or recommend landscapers.

    Laying turf is an easy process as long as you have prepared the ground the turf is going on.

    Please view our selection of guides and videos in our "How Do I" section so you can "Do it Yourself".

  • How much notice do I need to give for delivery?

    As long as your order is received before 2pm we can offer a next-day delivery service.

  • Will I receive an invoice or receipt?

    Once your order has been placed you should receive an email  confirmation within a few minutes.

    This confirmation e-mail will act as your invoice and VAT receipt.

  • I have never laid turf before. Can you give me some guidance?

    Laying turf is an easy process as long as you have prepared the ground the turf is going on.

    Please view our selection of guides and videos in our "How Do I" section so you can "Do it Yourself".

  • How do I use the fertiliser?

    Use the fertiliser sparingly over the prepared ground.

    Lightly rake it in and lay your turf on top before watering it in.

    Only use the quantity specified on the bag, as over-fertilising can damage the grass.

    If you have any fertiliser left over, make sure it is stored in an airtight bag and out of the reach of children.